Privacy Policy


Information

We take the privacy rights of users of our website (https://www.staffbooks.co.uk/) seriously and are committed to protecting and respecting your privacy.

This Privacy Policy also applies to our collection and use of data collected through cookies and other tracking devices, whether on the Website or elsewhere. Details of such collection and use are set out in our Cookie Policy. By using the Website or by allowing the use of cookies, you agree to the use of your Personal Information (as defined below) in accordance with this Privacy Policy. If you do not agree with this use or disallow cookies on your computer, you may find that some features of the Website are unavailable to you.

Who we are

Any Personal Information you provide to us is held by Advertico Ltd (T/A Staffbooks), a company registered in the United Kingdon with company number 08458560, registered office 19-21 Hatchett Street, Hockley, Birmingham, West Midlands, B19 3NX

Data Protection Office and Lead Supervisory Authority

We have an appointed Data Protection Officer who can be contacted by email (support@staffbooks.co.uk) for any further queries you have in relation to the data processing we carry out directly.

Personal Information

“Personal Information” means any information about you which is personally identifiable which may include (but might not be limited to) your name, age, gender, location, telephone number, email address, IP address, financial details and any other information from which you can be identified directly or indirectly and which you may disclose to us or otherwise provide to us via the Website or elsewhere at any time.

When do we collect your personal information?

We may collect and process Personal Information based on your consent when: you navigate on our Website; you make a complaint or enquiry or provide feedback to us; you provide account information when you register or sign in to your publisher or merchant account with us in order to use certain services; you disclose Personal Information to us at any point. We will indicate where the provision of Personal Information is optional. If you choose not to provide such Personal Information, you may find that some services or use of features on the Website are unavailable to you.

How do we use your personal information?

We may use your Personal Information in the following ways: to manage our contractual relationship with you;to process registration of your account information and maintain the user account you may have with us;to identify you when you access your publisher or merchant account and provide you with our services under our agreement; to investigate any suspected breach of our agreement with you; for fraud prevention and security on our Website and systems.

Do we share your personal information with third parties

We do not share your personal information with any third party.

How do you edit or delete your information?

You can prevent the use of information stored in cookies on your device by deleting or disabling cookies. See our Cookie Policy for more information. You may ask us to delete any other Personal Information held by us about you by writing to our Data Protection Officer at the address above mentioned.

How long do we hold personal data for?

We only hold Personal Information for as long as is necessary for the purposes described above in the paragraph headed “HOW DO WE USE YOUR PERSONAL INFORMATION?”

How do we protect personal data?

We employ all industry standard practices and have strict security procedures covering the collection, storage and disclosure of Personal Information in order to prevent unauthorised access and to comply with relevant European and local data protection laws. All Personal Information you provide to us is stored on our or our business partners’ secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

What are cookies and how do we use them?

A cookie is a small amount of information which is sent to your browser from a website’s computers and stored on your computer’s hard drive. A web beacon is a small image (usually embedded in a web page or email) that allows a website to count users who have visited that page or to access certain cookies. These tracking devices help us to improve our Website, to deliver a better and more personalised service. We have set out more details on our use of cookies in our Cookie Policy.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it refuses cookies, our system will issue cookies when you log on to our Website and, by continuing to use our Website, you agree to our use of those cookies as described in our Cookie Policy.

Where do we store personal data?

We hold Personal data on our secure UK based servers. We will hold and transmit your Personal Information in accordance with this Privacy Policy and applicable European and local data protection laws.

Access to data

You have the right to access Personal data held by us about you. If you would like to receive a copy of your Personal Information held by us, please write to our Data Protection Officer at the address above mentioned.

We will provide the Personal data held by us about you within one month following your request. Such timeframe may be extended to three months considering the complexity of your request and you will be informed of such extension.

In case of reasonable doubt about your identity, we may ask you to provide us with additional information.We may charge you a reasonable administrative fee to meet our costs in providing you with details of your Personal Information which we hold if we find your request manifestly excessive or repetitive.

Other rights you may have

In addition to the right of access detailed below, you can exercise the following rights by writing to our Data Protection Officer:

Right to rectification: you have the right to obtain the rectification of inaccurate/incomplete Personal Information;

Right to erasure: you have the right to have the Personal Information that we hold about you to be erased without undue delay if
(a) this Personal Information is no longer needed for the purposes described in section “HOW DO WE USE YOUR PERSONAL INFORMATION”,
(b) you have withdrawn your consent to the processing of your Personal Information by us or you have objected to the processing of your Personal Information by us,
(c) you consider that the Personal Information which we hold about you has been unlawfully collected,
(d) if the erasure is required pursuant to a legislation which we are subject to,
(e) the Personal Information has been collected in relation to a child under 16 years old;

Right to restriction: you have the right to obtain restriction of the processing of your Personal Information
(a) when you contest the accuracy of your Personal Information or you object to the processing by us of your Personal Information – such a restriction will take place for a period enabling us to check the accuracy of said Personal Information or to check the existence of any legitimate grounds for us that could override your rights,
(b) when you consider the Personal Information held by us about you has been unlawfully collected but request restriction of its use instead of its erasure,
(c) when we no longer need the Personal Information but it is required for you to establish, exercise or defend a legal claim.

Right to data portability: you have the right to receive the Personal Information held by us about you in a structured, commonly used and machine-readable format and have the right to transmit this Personal Information to another provider or to have your Personal Information transmitted directly by us to another provider, where technically feasible.

We will notify each recipient to whom your Personal Information has been disclosed of any rectification/erasure/restriction that you previously requested, unless it is impossible, or it involves disproportionate efforts on our part.

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on this page. This privacy policy was last updated on 02 September 2021.

Posting information on publicly accessible areas

A publicly accessible area of the Website is any area that is accessible by the general public and may be indexed by search engines. You are solely responsible for any Personal Information that you disclose and disseminate on publicly accessible areas. You should never disclose Personal Information relating to any other person without their express consent.

Other links

Our Website may contain links to and from the websites of our business partner networks. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any of your Personal Information to these websites.

Want to know more

If you have any queries or comments about our Privacy Policy or how we use your Personal Information, please contact our Data Protection Officer at the address above mentioned.